Mini Cooper repair and service in Augusta, Martinez and Evans, GA.
Mini Cooper repair and service in Augusta, Martinez and Evans, GA.
I do not recommend this place if you have a Mini Cooper! We had our mini towed here on Monday. Tuesday we called to find out if they had any information on the mini. They told us the mechanic was FINISHING up the DIAGNOSTIC and would give us a call after lunch. 5 pm rolled around and we heard nothing. Wednesday at lunch we called again to be told that the alternator went out and that caused the battery to go out. Before, we could say anything they told us they had to START the DIAGNOSTIC test over again. Wednesday before they closed they said the transmission and the alternator had to be replaced. We asked for a price and they said we can get all that together for you and call in the morning. Well guess what no phone call!! We called after lunch and spoke with Clay he said for the transmission that was rebuilt would cost us over $7k. Well I'm sorry but, no we are not paying that. Today we are picking up the mini to take it to a mechanic in Atlanta that is only going to charge us $3k. Yes, it's a 3 hour drive and a lot of money but, it's a lot cheaper than these guys. I don't trust this place and I'm trying to figure out why and how they are recommended. By the way they told us the diagnostic fee would be $108. They charged us twice because of the so called problem with the alternator and battery and we had to pay $220 or they would not give us our car.