They were very thorough, had excellent customer service, and prices were great compared to others we have tried. I think we found our new regular mechanic! I can’t say as I have ever been impressed with a mechanic business but these guys impressed me!
I can't say enough about the work of Mark and team. I recently acquired a 2011 M3 that had started overheating. Resolving the issues completely took deep knowledge and persistence, but persist they did. They go above and beyond to do right by their customers. I will continue to bring my BMWs to Northeast Motor Werks now and in the future!
Mark was amazing. Extremely polite, courteous and knowledgeable. I was in a situation where I was expecting a large bill, and he knew it. But unlike other shops I’ve visited, he had no intention of taking advantage of me. The cost was a fraction of what I anticipated. Thanks again!
BMW CCA
Mark, Peter and team have taken great care of both our well-loved high mileage vehicles--2014 Mini Cooper S manual and my 08 E61 manual wagon, with 100k and 180k respectively. I trust them implicitly for major and minor services of any BMW or Mini.
An excellent job by Northeast Motor Werks! A 6 year old Mini, running poorly, a lot of engine noise, engine light on, with a knocking in the rear end I could never find. It now runs like new. Solid for the first time in years. Seriously. Good shop.
