TRUE Automotive - Suwanee

393 Highway 23 NW
Suwanee, GA 30024 US
No Reviews
Be the first to Write a Review

TRUE Automotive Suwanee is located right in the downtown Suwanee Square and is offering our community an Automotive Repair and Service experience unlike any other shop in our town.

TRUE Automotive has worked tirelessly to redefine the customer experience in order to be more relationship based, more transparent, and ultimately fair for all of our great TRUE customers. TRUE Automotive always helps people understand everything going on with their vehicles.

We offer a TRUE Courtesy Inspection on each vehicle, and any repairs or maintenance requirements are communicated in an easy to understand system of Priority 1, 2, or 3. With this method, you know what is safety related or important to get done right away, what is important but you may still have some time to budget, and what to expect for future visits so you can be informed for what your car may need should you plan to continue owning it. We never want car repairs to be scary, unplanned, or a surprise. TRUE Automotive wants to be your full time mechanic shop for life. Come by and meet our pleasant team of professionals here to not only take great care of your car, but to take great care of YOU.

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Courtesy Car Wash
  • Courtesy Vehicles
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Walkable Area

Testimonials

  • Overheating engine. They checked several possible causes and found a leaking head gasket. They were honest with me and gave me all options associated with that type of repair. The mechanic took me into the shop and explained everything in detail. Also, Katherine came in the shop too and kept me informed both in person and via the phone. I found her to be exceptionally courteous, friendly, and knowledgeable. This was my third visit since the new ownership. I plan to use True Automotive in the future.

    Kendall S., via Google
  • I recently moved to the Duluth area and needed some mechanic work. A simple google search led me to True in Suwannee. I am ALWAYS SKEPTICAL of mechanics but these guys were absolutely awesome. I’ve now taken four cars to them for everything from a simple oil change to major repairs. They are completely transparent in their pricing, VERY communicative, professional and courteous. And I’m proud to have the designation as the only customer to have given them a Christmas card in 2020 ... I believe that will change in 2021 as more people are bound to be grateful for their great work. Take it to TRUE!

    Jon G., via Google
  • TRUE Automotive was amazing! I took my Dodge Charger to a few other auto shops for a check engine light and they couldn’t help me but True showed me exactly what was wrong and they took care of it within a days time. Jonathan did an amazing job as my advisor to make sure all my needs were met! True Automotive definitely deserves all the accolades that they receive and they will be my auto repair shop from here on out! I had to bring my infant daughters with me the very first time I went and they treated them like family. Thank you again for all the amazing work you did!

    Josh C., via Google
  • I've been to TRUE for maintenance three times now, and they've been excellent each time! Everyone there is helpful, professional, and friendly, and they do an excellent job explaining and prioritizing their service recommendations so you understand what needs to be done NOW, and why. Definitely check them out!

    William W., via Google
  • I trust you will be very happy with your decision to go to True Automotive! Our alternator went bad on a trip through Atlanta, 2.5 hours away from home. It was challenging to find a mechanic that would be closer to our home base of Anderson, but had a solid reputation through Google reviews. From my first conversation with Ian at True, I knew I made the right call. They were so accommodating - not to mention, a couple hundred dollars less expensive than the Honda Dealership. I was amazed by their use of software to keep me informed (regular text and emails) and the personal phone calls to update me along the way. My husband and I have commented that we might need to drive over an hour for future auto repair needs - because we were that impressed. True made what was a very stress filled situation, much easier through their kindness, regular communication, and excellent repairs.

    Bethany T., via Google