Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
111 Reviews
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It’s a Love Affair..! We Know Your Love for MINI COOPER..!

Save up to 50% on MINI COOPER Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

Read our Reviews at Google, RepairPal, SureCritic, Facebook, Yellow Pages

Desi Auto Care is a full service MINI COOPER specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of European automotive experience and technical expertise. We’re team of MINI COOPER trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent MINI COOPER Repair Shop Service Doesn’t Void Warranty
You don’t have to take your MINI COOPER to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your MINI COOPER repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their MINI COOPERS. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of MINI COOPER repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by MiniRepairShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for MINI COOPER
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area
  • Hand Sanitizer
  • Contact-Free Service

Meet Our Team

  • Josh Saraves

    Lead Expert Technician

    Lead Master Technician Josh Saraves grew up with an extra ordinary talent for fixing cars and a passion for Mini Cooper. Josh grew up in New Jersey working at his family’s auto repair shop, doing what he loved the most - fixing the cars! At age seventeen Josh bought old Volkswagen, went to junk yard, paid $65 for Transmission and replaced himself and he has been in love with auto service ever since. Afterword Josh decided to pursue the automotive industry and established an excellent reputation for accurate diagnosis and solutions to repair a variety of cars.

    Josh has more than 20 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Josh and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern Mini Cooper.

    Josh maintains hundreds of loyal Mini Cooper customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for Mini Cooper Customers

    Show Coupon

Awards & Affiliations

Audi Club North AmericaAudi Club North America
AutologicAutologic
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

111 Reviews

  • Ali Cordi
    Ali Cordi1 month ago

    If you need someone to take care of your mini this is the shop! Parking lot, office and repair bays are clean, employees are friendly and their repair service is bar none.

    2022 Mini Cooper Hardtop
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  • Laura Moses
    Laura Moses1 month ago

    My car had an infrequent stalling issue. Eddie at Desi was able to diagnose & repair, which two other shops could not figure out. Very knowledgeable, I would recommend them to all MINI owners.

    2021 Mini Cooper John Cooper works
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  • Lucy Gray
    Lucy Gray3 months ago

    From my 1st phone call, I made to the time I got my Mini back, they were informative and efficient. I know a little about repairs but not a whole lot and I did not feel any kind pressure to buy more services. Dylan made 3 phone calls throughout the diagnosis and explained in depth everything they found.

    I felt confident my Mini was in good hands and had a plan going to Desi for future services.

    2013 Mini Cooper Paceman
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  • Jillian Walker
    Jillian Walker4 months ago

    The clutch failed on my Mini. Normal wear and tear was the issue. I needed to replace the entire clutch assembly on car with less than 76k miles on it. Desi Auto Care was able to fix my clutch for almost $520 less than the dealers estimate and really saved me from having to purchase a new flywheel which it turns out was totally unnecessary. Mechanic was a pleasure to deal with.

    2014 Mini Cooper Countyman
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  • Amanda
    Amanda 4 months ago

    These mechanics helped me with my Mini and I'm much more confident with my car that I bought (used) last month. I have a couple more repairs in the future I'd like to get completed and I'll definitely be bringing it to them. You get what you pay for-from Desi Auto Care and for that I'll go back for as long as I own my Mini.

    2017 Mini Cooper Hardtop
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  • Myisha Dauth
    Myisha Dauth4 months ago

    I bought a used Clubman with many issues and he set up a schedule for me so I was only ever fixing what was the MOST urgent. I continue to bring my all three cars there for any and every service and recommend them to anyone needing a good mechanic!

    2011 Mini Cooper Clubman
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  • Jenny Klaw
    Jenny Klaw4 months ago

    My trusted go-to “MINI shop.” Diagnostic problems and repair were fast and efficient. He had to order a part and it was there 3 hrs later, rather than waiting for a few days. You can’t beat their prices and the quality of service is second to none. As long as I own my MCooper, Josh is the only one servicing it.

    2010 Mini Cooper Cooper
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  • Jane Yakovets
    Jane Yakovets6 months ago

    I took my daughter's car with 97k miles on it to Desi Auto Care because of all the great things I hear from philly- MINI Club members.

    From my first conversation with Sam to the time we picked up the car, we experienced nothing but professionalism and honesty.

    2019 Mini Cooper Clubman
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  • John Sexton
    John Sexton7 months ago

    I was recommended to Desi Auto Care by a college friend. I was purchasing a MINI and needed a thorough check done on it. Josh looked at the MINI on very short notice and gave me an in-depth detail. I bought the car and have been very happy with it. I took it back to him to do some minor tune-up and fix up what it needed. He did good work and the car runs perfect. Good mechanics are hard to find, that is why I felt it was important to share my experience at Desi Auto Care with others. Thanks.

    2017 Mini Cooper Countryman
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  • Frank McDermott
    Frank McDermott8 months ago

    My faith has been restored. I'm glad I discover Desi Auto Care/Josh! He is an expert in the MINI field, has good customer service value and takes great pride in repair service and the shop. Josh is a great diagnostician and looks to resolve smaller issues before it becomes a major-expensive problem. I have full trust in him and I give him and his team top ratings!

    2014 Mini Cooper Hatchback
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  • Chelsi Hayes
    Chelsi Hayes9 months ago

    After a difficult UPSELL episode at the service department of MINI, a friend recommended Desi Auto. Let me tell you something... These folks are absolutely the best and diligent. Desi helped me and explained to me the various things that needed to be done and what can be delayed. Desi will have all my business...for your info, they use original MINI parts.

    2015 Mini Cooper roadster
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  • Joyce Foster
    Joyce Foster10 months ago

    My roommate recommended me here in 2017. So far I've had 4 visits together. The job is done professionally and it's a clean job. All the fluids are checked/filled and my car is returned to me road ready. If they can recommend a way for you to save some bucks -they will. There is nothing like a permanent mechanic for your car. Thanks to you guys.

    2017 Mini Cooper Countryman
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  • Beauty Roberts
    Beauty Roberts10 months ago

    This shop was clean, comfortable waiting room and easy to find on White Horse Pike. The dealership had me in a panic as what I thought would be a major repair cost, turned into a thermostat, some clips and fraction of the cost I paid to Desi. I will definitely be bringing my Mini ("Roxy") back to Desi for all future work!

    2020 Mini Cooper Clubman
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  • Jason Clinton
    Jason Clinton11 months ago

    He did not disappoint me. Desi diagnosed my oil leak was small extremely minor and no need to do anything - though mechanic said if I want, he could stop the leaks 100% for an estimated labor time of 3.5 hours, (since the leak was very tiny and that it was of no adverse effect, I would not take any further decision). He also explained different aspects of maintenance etc. He charged me only 30 min of labor instead of initial quote of one hr - a small thing, but does show their work ethics.

    I really liked these mechanics for their helpfulness in practical manner. Before you take your MINI anywhere else, definitely go to this shop for an opinion.

    2017 Mini Cooper Clubman
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  • Helm Paul
    Helm Paul1 year ago

    Lately my car started to misfire. After briefly considering the mini-dealer (expensive? Maybe) I took it to Desi Auto Care and for the evaluation. His technician diagnosed a misfire on cylinder #2 and replaced the coil. I found them straightforward and didn’t suggest any additional repair (unlike others).

    2007 Mini Cooper cooperS
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  • Dave Mamas
    Dave Mamas1 year ago

    Running rough, so I figured it might be the starter. Also I wanted an oil change and tune-up.

    Desi replaced the starter & performed the oil change. He said that I don’t need a tune-up. He adjusted the idle on my car, cause its running high. Desi Auto Care has been working on my Mini for 3 yrs now. Their service and mechanics are worth the visit.

    2014 Mini Cooper Hard-Top
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  • Michael Ritz
    Michael Ritz1 year ago

    I like to do small repairs myself, so I replaced the rotors, wheel bearing, and pads. After I had it back together I somehow blew the master cylinder. My test drive turned up a much spongy pedal. Un-willing to bleed the system I realized I must go to shop. My buddy recommended Desi Auto Care so I took my mini down. They seemed to be educated about minis and the shop was presentable.

    They showed me it was a master, but also he showed me that my serpentine belt was about to break. Turns out that my bad tensioner pulley. My car having over 143k miles so I'm not surprise. Repair was done promptly.

    2017 Mini Cooper Countryman
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  • Lorena Gray
    Lorena Gray1 year ago

    Consistent service and good vibes from the staff, and two-way guarantee text communication is so useful. I have been getting my car regularly maintained here - good to have a regular shop you can rely on; they will send you occasional email coupon deals.

    2014 Mini Cooper countryman
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  • Nataliya Abajian
    Nataliya Abajian 1 year ago

    My MINI mechanic (Desi) is better than yours! Have to give out 10 stars here. Sam and Drew, you guys are the best! Can’t thank you enough for helping me in an emergency!

    2021 Mini Cooper Convertible
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  • Anastasia Jones
    Anastasia Jones1 year ago

    I took my car in to have maintenance items that happens at 75k miles. I also had some warranty job done. Sam went out of his way to research my warranty to make sure I got maximum coverage. I ended up only paying my deductible. Sam even got me a rental car that I did not know I could possibly get. Guys are personable, no nonsense when it comes to your Mini.

    2013 Mini Cooper Countryman
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  • Sam Elich
    Sam Elich1 year ago

    Took my old car in to this shop for a breaking issue. My rotors are Ireland Engineering products, and were badly worn and needed to be replaced. Desi used a special tool to measure the diameter and placed an order to replace the rotors and pads. They arrived on time and work done same day!

    2004 Mini Cooper Hardtop
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  • Yueng Huynh
    Yueng Huynh1 year ago

    My MINI started smoking on a Tuesday, mid-day. I called first thing Wed, Chris said he probably couldn't diagnose/repair until Saturday, but to bring in, just in case (and I must not drive it with overheated engine anyway). Dylan called with a diagnostic of my car and gave me estimate. When cross-referencing in Google, it was fair for the range of repairs on a MINI turbo engine. I was in my car and on my way Friday, a day earlier than he promised.

    My side note: Dylan was great (read: patient, helpful) about explaining the repair done on the car, the overall health of the motor, and what may have participated the issue. I felt like service was efficient and my Mini was in knowledgeable hands.

    2009 Mini Cooper Clubman
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  • H.F.Tenorio
    H.F.Tenorio1 year ago

    The wiper motor, as it turned out, just needed to be cleaned and re-lubed. No charge!

    2015 Mini Cooper Countryman
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  • Swara Deshpande
    Swara Deshpande1 year ago

    They're a trusted source for everything Mini-related. The fact that they charge half of the dealer is simply a bonus!

    2019 Mini Cooper Cooper
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  • McCaully H
    McCaully H1 year ago

    Desi Auto Care goes the very extra mile with your MINI service. Sam has taken really good care of me. Good reviews realized me to try this shop and I will never go anywhere else for my auto repair needs. When getting an oil change, they makes sure everything is working properly (for example tire pressure, air filters, fluids). This crew is very passionate about their work.

    You will not be disappointed.

    2015 Mini Cooper Paceman
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  • Eddy Dooley
    Eddy Dooley1 year ago

    I know I’m not a car savvy and my brother kept reminding me that my flashing check engine light wasn’t going away magically- so I took his advice and made an appointment at Desi Auto Care. Chris diagnosed it immediately to avoid further damaging to the catatylic converter. From the office to the technicians, the service was efficient. My car is running fine-no trouble now and I have a reliable shop to go if any other MINI issues happen. High recommend!

    2017 Mini Cooper Hardtop
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  • Joe Rudofker
    Joe Rudofker1 year ago

    Chris is the go to! Had some major check engine issues that got repaired on. He seems to be a pro at what he does, got my car running like champ again. Saw BMWs, Mercedes, Porsches, Jaguars and Audis in the repair bays getting worked on.

    2006 Mini Cooper Convertible Style
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  • Kendra Shawnna
    Kendra Shawnna1 year ago

    I live in Sicklerville, but my car overheated late evening in Berlin. I left the car at ShopRite and went home in a Lyft and searched auto care repair shops specialized in MINI. Found good reviews of Desi Auto Care. They did fantastic-clean job. No fuss, No game, just friendly service.

    2019 Mini Cooper Clubman
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  • Mr. Bringhurst
    Mr. Bringhurst1 year ago

    Josh will tell you you have about 3 month before a particular thing needs to be replaced etc. This lets me plan my budget. He'll also teach you how to judge yourself when the brakes or tires need to be replaced etc. I took my Mini in about 5 times and never felt ripped off.

    2013 Mini Cooper Convertible
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  • Remi Foster
    Remi Foster2 years ago

    Transmission issue fixed within 2 days, an extra star for the two years warranty.

    2014 Mini Cooper Paceman SUV
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  • Peter McTarsney
    Peter McTarsney2 years ago

    I dropped off my car to have them diagnose my Turbocharger issue, could be high risk of fire. Joshua was very thorough with his assessment. I’m very picky with repair shop technicians because of some out there that will give you the run around and up sells you every chance they get. Desi Auto Care team was welcoming and knowledgeable.

    He found “O” ring becomes hard and oil line failed because excessive heat from turbocharger was causing oil spraying on hot turbocharger. He replaced inlet and outlet oil lines with latest design. I’m very familiar with all the repairs of my car, and they did not disappoint.

    Very satisfied with customer care!

    2009 Mini Cooper JCW
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  • M M Cesar
    M M Cesar2 years ago

    These guys clearly know European vehicles across the board, and I felt integrity with Desi Auto Care. They get it done right first time, on time, and are far from trying to squeeze extra bucks out of you. I'll continue on my repairs here. Environment is friendly in the shop.

    2012 Mini Cooper roadster
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  • Fred Wilkins
    Fred Wilkins2 years ago

    My car was having electrical problems where the battery was being drained overnight. After 4 instances where I had to inconvenience friends to jump start my car, I went to Desi Auto Care. Josh was able to diagnose the issue- the cooling fan was staying on all night. He offered me two options, the 1st being low cost and could possibly fix the issue (changing the battery and updating the computer). The 2nd option was to replace with brand new fan, which turned out to be the case. He could easily have taken advantage of my ignorance, but did not! Then he tested if the car would start the very next day. Upon returning my car, he lent me his battery jumper for the next few days, just in case. They seriously go the extra mile!

    2005 Mini Cooper Cooper
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  • Katz Family
    Katz Family2 years ago

    My clutch was replaced with original Mini parts. Within 1.5 year the clutch went out and I brought it back to Desi Auto Care.

    They replaced the clutch without charge and no questions asked, because they have warranty on all jobs they perform.

    2015 Mini Cooper Roadster 1.6L
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  • Gary Milazzo
    Gary Milazzo2 years ago

    Once again, Chris and his team outdid themselves! Electrical system issue was corrected and got my car back same day!

    Thanks to all guys who work there. if you own an German. I HIGHLY recommend Desi Auto Care. They have been my mechanics for 6 years.

    2007 Mini Cooper Cooper S
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  • Kelly Eppley
    Kelly Eppley2 years ago

    Great shop to get your girlfriend I mean MINI worked on. Took my Clubman in for a all four-brake replacement and knocking sound issue. I'm a new customer and they really made me feel at home and welcomed. Thanks, Sam, for taking care of my favorite car.

    2008 Mini Cooper Wagon
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  • Sudesh Narayan
    Sudesh Narayan2 years ago

    Took my Mini to have crankshaft position sensor replaced. Desi Auto Care got me in and out for a good price. Bryan is a really nice man and his customer service is 2nd to none. I will definitely be making this my shop of choice over MINI of Mt.Laurel.

    2017 Mini Cooper Countryman
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  • Herman Smith
    Herman Smith2 years ago

    Wow-good automotive shop! Was planned to spend significant money for major engine problem and for my problem it ended up being something small and the cost was low. When customer on here said there was no upselling, they really meant it. No upselling whatsover. They have me as a customer for life and I will refer anyone I can.

    2014 Mini Cooper R59 Convertible
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  • Eddie Guy
    Eddie Guy2 years ago

    Looking at my car at the Home Depot parking lot with a coolant leak, really at a loss don't know what to do. I called Josh, describing the issue, expecting he will tell me I can limp the car few miles to my home and deal with the issue later on. Since Josh was able to diagnose (over the phone) that the cooling system is not losing a lot of water, he quickly advise me don't try to drive home but to find some water, which I was able to do, and keep fill-up full radiator as I drive the car 4 miles to his shop. He repaired the issue within a few hours, turning out to be a pretty bad day in to a much better day. I can't praise him enough. He's always determined to repair my car accurately. He like to resolve problems for your vehicles. I will never take my Mini to anywhere else ever! I'm a customer here for life.

    2012 Mini Cooper S Conv Turbo
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  • Tiffany Hechler
    Tiffany Hechler2 years ago

    If you're in the Jersey/Philla area and need your Mini serviced, this is the shop to go. Josh is a friendly guy and gets the repair done perfect. The charges are definitely reasonable and parts quality is original. They do not use cheap parts. Service was fast and painless.

    We have been here three times until now (and it's saying a lot!). 1st time was for clutch issue and the 2nd time was for transmission malfunction issue. Both times we have left totally satisfied and happy with the repair done. You won't be disappointed!

    2013 Mini Cooper Cooper
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  • Tim Busse
    Tim Busse2 years ago

    I was in and out within 45 min. Not that my car needed any major repair done, but service was impeccable and they're knowledgeable. Thanks much.

    2020 Mini Cooper Hardtop
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  • Remi wiseman
    Remi wiseman2 years ago

    Josh sees all issues a car can encounter because he has extensive Mini experience. Estimate shows detailed and accurate pricing. Your vehicle will be ready on time. My insurance adjusters love their transparency. Staff has a "can do" attitude. Before you try anyplace else, drop by Desi Auto Care and have him take a look and give you his expert advice. Check 'em out!

    2014 Mini Cooper Paceman
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  • Zion D'Eramo
    Zion D'Eramo2 years ago

    I'm always hesitant going to a new mechanic, but the crew at DESI is knowledgeable. Main mechanic took care of me and explained some problems my ride has. He pointed out some faulty repairs former mechanics have performed (not happy about that). Good repair shop to bring your MINI. I'm a happy customer!

    2019 Mini Cooper John Cooper works
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  • W. Ortiz, Jr.
    W. Ortiz, Jr.2 years ago

    I am without significant car knowledge its always uncomfortable discussing with technicians because I feel I’m going to get talked into stuff I don’t need. However, this was not my experience here, lead technician was very knowledgeable about explaining the real conditions of my mini, what are my options, and what he recommended (along with pre-quoted estimate).

    I hope to not need them again for a long time, but I will definitely recommend them to my group.

    2019 Mini Cooper Wagon
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  • Kelly Zulueta
    Kelly Zulueta3 years ago

    I experienced a major malfunction with my car. While I slowed for merging traffic, immediately the car temperature light turned on afterword it changed to lit engine light. I tried hard to turn the steering wheel few times to attempt to move the car out of traffic lanes to avoid collusion and Mini died. Right away I called for a towing company. I'm new in the area and it's complicated to find professional mechanics that is knowledgeable of their MINI service and personable. Glade to find Desi Auto Care. They do not try to over-sell you and really thinks outside the box to find a real solution. They repaired and secured it as good as new. They will treat you well. Highly recommended.

    2013 Mini Cooper Paceman S
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  • Nick Gilbert
    Nick Gilbert3 years ago

    If MINI is affordable German engineering, then this Desi shop is affordable MINI repair. Good job guys! I appreciate your hard work.

    2015 Mini Cooper Coupe
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  • Matt Braswell
    Matt Braswell3 years ago

    Two shops gave me long lists of items that "needed" to be fixed for over $3500. I brought the list to Chris and he said if it was his car, he wouldn't do any of them except one for $240. I totally trust Chris and he took good care of my '14 baby. Diana will coordinate your appointment is helpful.

    2014 Mini Cooper Countryman
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  • John Abercrombie
    John Abercrombie3 years ago

    I lived in locally for two years and had the pleasure of taking my cars here on three times. Kris was straightforward about the issue; the bad throttle response at high ambient temperature to be fix. He called to describe the problems and proposed repairs. I agreed with repairs he suggested. When i came to pick up, he shows me old parts and photos of the job completed. Very much recommend!

    2012 Mini Cooper Roadster S Conv
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  • Claudia Solomon
    Claudia Solomon3 years ago

    I have taken my beloved but aging mini to Desi Auto Care for few years. They do good repair that holds up. When shifting from first in to second year, I heard loud clunk/rattle clicking from inside. Car lost power steering; warning light came on and no control on car. Sam sent me flatbed towing truck. Service was "as good as it gets," means that you get professional service with warranty at a fair price.

    2005 Mini Cooper Convetible
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  • Anmol Patel
    Anmol Patel3 years ago

    I had the following done to the car:

    Exhaust service

    New mounts

    New coil packs and plugs

    Replaced an axle (I thought it was a bearing!!)

    Scanned the mini's ECU as well and got a clean bill. A+ Give them a call!!

    2014 Mini Cooper Hatchback
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  • Steve Greely
    Steve Greely3 years ago

    I called a few shops and tripped a lil cause my car had an electrical issue, was not turning on and was told it might be totaled. Called Desi Auto Care and they took the car in by appointment, diagnosed and figured out the real cause, luckily it was simple. Sam didn't charge me for it even though we agreed to a diagnosis fee at first, so I'll appreciating the good will and will def follow a similar model in my own Handyman Business.

    2014 Mini Cooper R59
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  • Joyce Hopper
    Joyce Hopper3 years ago

    Based on friend’s recommendation (and proximity to my workplace) I brought in my car for gear issues and a full-checkup. Sam was professional and answered all my questions. Was given a walk-through of what my MINI needed for future reference.

    2013 Mini Cooper Paceman
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  • Troy W.
    Troy W.3 years ago

    My check engine LT came on and car was random misfiring. My previous mechanic didn't work on M-Coopers so after a cyber-search I decided to go with Desi Auto Care!

    I had to leave my car and next morning Drew was able to diagnose the issue and called-emailed me to get approval before repairing anything. However, I got off work after they closed so he left my key in the car and one of their Desi Auto Care T-Shirt on my passenger seat which was a surprise:) I definitely recommend this place and will be back if my car has any more issue. Finally, I picked up the car and it drove smoothly again.

    2007 Mini Cooper cooper-s
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  • S. Hickey
    S. Hickey3 years ago

    I wanted to get the computer re-programmed because my windows wouldn’t stay rolled up. I kept putting this repair off because I was told I’d need to take it to the dealer to pay too much money.

    I went to Desi Auto Care at my step brother’s suggestion. What a positive experience! I will be back again next time if car needs service.

    2012 Mini Cooper Countryman
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  • Charles Underwood
    Charles Underwood 3 years ago

    After the service department at Main Line MINI told me I needed a new clutch and other repairs totaling over $---( for a car that only 32k miles), I brought it here for 2nd opinion. Not only did Chris tell me I didn't need all those repairs, also one repairs Dealer did were wrong (missing fuse)

    Chris could have said I needed all those repairs. But he didn't. I need only two things done. Ever since, I drive from Philadelphia area to Stratford because I trust Chris!

    2019 Mini Cooper Clubman(s)
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  • Kara Stroka
    Kara Stroka3 years ago

    I just (we're moving to NY) my car. Desi auto care serviced for years. I trust them 100%. They've always beyond helpful. I was sad to see our MINI go. It was part of our family and the good mechanics at shop felt like family too. Thank you, Sam and Chris, for the years of amazing service! My little daughter still has Desi Auto Care stickers all over her room.

    2013 Mini Cooper Cooper Paceman
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  • Kimberly Repko
    Kimberly Repko3 years ago

    If anyone wants MINI repair assessments done right, this is the shop. Straight forward guys and they know exactly what they're doing. Took my car in for transmission issue and check engine warning light. Chris and Andrew explain exactly what the problems is and availability of options. Plus+ when you pick-up your car they will explain in detail what was done to your car with excellent documentation. highly recommend shop!

    2017 Mini Cooper Covertible
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    Andrew3 years ago

    Hello Kimberly!

    We welcomes you to our MINI-family of fine customers. Thank you for taking time to review.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Mario Ateniza
    Mario Ateniza3 years ago

    The phone call came back that it was master, but also they caught I knew that my serpentine belt was almost broken. Turns out that I had a bad tensioner pulley. My MINI Cooper having over 168K miles I was not surprised. The job was done promptly and professionally. Also when I got it back MINI it was very clean and running better than ever.

    2015 Mini Cooper R59 Roadster
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    Katelyn3 years ago

    Hello Mario!

    We appreciate you for sharing your experience. Thank you so much.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Ted Carter
    Ted Carter3 years ago

    It was also nice that be able to observe as Andrew inspected my car, so I knew what he was doing. It is so unlike being at the dealer where you have no idea what they did. I can't recommend Desi-folks highly enough.

    2011 Mini Cooper cooper clubman
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    Andrew3 years ago

    Hello Ted!

    It was a joy meeting you. Thank you so much.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Alyssa
    Alyssa3 years ago

    I recently had an ignition coil fail. They had replaced it 23 months prior, and it turned out that the part was faulty. The part was replaced, labor and everything completely covered "free of charge." A dealer would never do that, especially 23 months after the original service.

    Most shops will warranty work for 90 days at most. Desi Auto Care's commitment (2yrs warranty) to customer service is fantastic. This is the shop to take your cooper.

    2017 Mini Cooper Cllubman
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    Katelyn3 years ago

    Hello Alyssa!

    See you next time and happy motoring!

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Brad Salato
    Brad Salato3 years ago

    Fair prices - Excellent service - Honest. This doesn't sound like an auto repair shop, but it's all true about Desi!

    2014 Mini Cooper Hatchback
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    Katelyn3 years ago

    Hello Brad!

    We specialize In happy customers!. Thank you so much.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Danielle Simmons
    Danielle Simmons3 years ago

    When you work with Desi, there is no frills, no BS, and he commands respect. He knows his stuff and is very friendly. He wouldn't let me put anything but OEM parts in my car, and while it's expensive, it's definitely the right way to do it. I'd have no qualms about bringing any cars here. I know he's going to give me the lowdown.

    2013 Mini Cooper Vehicle Model Paceman
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    Chris3 years ago

    Hello Danielle!

    We welcomes you to our MINI-family of fine customers. Thank you for taking time to review.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • McCleary
    McCleary4 years ago

    This team really shows that they cares not only about your MINI Cooper but also you treats you with coffee and refreshments. They take the time to thoroughly explain the diagnostics and give you options. Just go and check it out for yourself, you will be in good hands and not be taken to the cleaners like other shops would do.

    2016 Mini Cooper Hatchback
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    Andrew3 years ago

    Hello Mr. McCleary!

    Thank you for your continue...loyal support!

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • John Frederico
    John Frederico 4 years ago

    I thought I had a dead windshield wiper motor that would cost $265+ labor to fix.... until Desi’s mechanic ran a diagnostic and discovered it was only a faulty cover board. Looks like I’ve found a new shop to bring my MINI. Leslie in the office desk was great, too. Their appointments book up fast.

    2012 Mini Cooper Countrymann
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    Leslie4 years ago

    Hello John!

    See you on your next appointment and happy motoring!

    Best wishes from - MINI specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Heidi Atkinson
    Heidi Atkinson4 years ago

    My regular shop guy said he didn't do this kind oil leak work so I asked a social media group for recommendation. Two names came up but I chose Desi. So glad I did. He is very knowledgeable when it comes to Mini's. I was very relaxed that he wasn't just trying to make a buck.

    I hope I don't have to see him anytime soon. But if and when I do need repair done he will be on the top of my list.

    2010 Mini Cooper mini cooper
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    Leslie4 years ago

    Hello Heidi!

    Thank you for sharing your experience. It was a pleasure to take care of your MINI.

    Best wishes from - MINI specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Steve Rice
    Steve Rice4 years ago

    Car wasn’t starting I’m here to replace the power module replaced (This until disturbed power to the entire system) somehow this unit had water penetrate it and I had the unit replaced and also mechanic vacuumed up water and made it super clean! Very happy with courteous service!

    2012 Mini Cooper Roadster
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    Leslie4 years ago

    Hello Steve!

    It is always our mission to deliver seamless, secure and friendly auto service. Thank you so much.

    Best wishes from - MINI Cooper specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • R. Dietz
    R. Dietz4 years ago

    Came here based on reviews and I'm glad I did. Receptionist Emily out front and Andrew who talked to me about everything he found and seemed to have the customer's interest in mind. Brought my car in at 9am and was able to pick it up at 11am the next day, so just be prepared to not have a car for a day or so while he figure it out. Ended up only getting three of the services he recommended and he respected my decision and helped me get what I needed which I always appreciate. Even had me come back for a free follow up after I got everything tuned.

    2009 Mini Cooper S
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    Andrew4 years ago

    Hello Rick!

    Thank you for sharing your experience.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Salina Mayo
    Salina Mayo4 years ago

    These folks were awesome! I used them to do a pre-inspection on a MINI I was purchasing. They were able to spot a few serious issues and I messaged them all back to back to the seller for them to fix. Saved me nice chunk of money! I strongly recommend doing business with these mechanics!

    2013 Mini Cooper Paceman
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    Leslie4 years ago

    Hello Salina!

    We love to save you money. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • B. Crawley
    B. Crawley4 years ago

    I'm a huge petrol head and i will not let anybody buy them repair job on my car, especially not a dealership.

    Needed major work on my car. My property manager recommended Desi Auto. He stayed open a little later when I dropped my car off to make sure I found his shop and to just introduce himself since I was a new customer. He took time to understand what my car issues are and didn't try to up-sell me.

    He even saved some of the transmission fluid to help me visualize the difference between the old fluid and new. I will keep coming here long... time.

    2014 Mini Cooper Hatchback
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    Leslie4 years ago

    Hello Bill!

    We appreciate you for sharing your experience. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Bruce Rosario
    Bruce Rosario4 years ago

    I recently acquired a Mini. Not in bad shape but needed some TLC and sprucing up. I took it to four shops, most of them hemmed and hawed and gave me outrageous quotes for simple tasks, it was clear they didn't want the job. Chris stepped right up, gave me reasonable quotes, and did excellent quality job.

    Plus, they are friendly, the property is clean and neat, and overall a very enjoyable customer experience. I also have 2001 BMW 350i, this will be my go-to guys for all my mechanical work going forward.

    2011 Mini Cooper FWD clubman
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    Emily4 years ago

    Hello Bruce!

    We specialize In happy customers!. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Gillian
    Gillian4 years ago

    Shawn explained things well and didn't talk down to me at all. He gave me estimate, after explaining that he would prefer to do less work on my car than more, until we all know if it's even worth the expense and even did a couple little extras. Like: there was a break light out that Shawn repaired with my permission, I expected a charge for it but he didn't. Plus, I said I needed a new driver side motor for the window. He pointed out that it was simply stuck and he un-stuck it!! Yeah, you heard that right! Saved me $195 on something I was willing to pay for. Thanks!

    2016 Mini Cooper Paceman
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    Shawn4 years ago

    Hello Gillian!

    Thank you for sharing your experience.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Rick Gardner
    Rick Gardner4 years ago

    I had a failure of my blower (defroster) fan which made it impossible for me to safely travel through the storms as I had planned for family visit. He had the problem isolated in 20 minutes, a list of other issues he suggest I took into and the blower repaired in a few hours - with no advance appointment. also got a courtesy ride to to nearest Burger king with my downtime. Hats off guys! I'm looking forward to bringing my Mini back in for the rest of the recommended work so I can be incident free!

    2007 Mini Cooper S- HardTop
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    Emily4 years ago

    Hello Rick!

    Your review brought a smile to our faces! We are so glad you decided to check out our shop. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Abhishek Kumar
    Abhishek Kumar4 years ago

    I had my car diagnosed by a MINI Dealer in Bala Cynwyd PA. I told them I needed my CV Boot fixed and they charged me $150 for a full diagnostic. The results were I needed the CV Boot repaired and the engine oil gasket, spark plugs and engine coil. The cost of the CV Boot would cost $412. The other stuff cost roughly $1150. I was not sure with their cost and decided to get a 2nd opinion. i took it to Desi Auto Care and re-diagnosed it there. Anthony helped me through process.

    His diagnosis:

    1. Engine Timing Issue

    2. No Brakes

    CV Boot with an option of switching out the full axel to take care of the whole problem VS a piece metal option.

    He advised me on which problems to tackle 1st, so I went with his recommendation. I got #1 and #2 fixed and working towards the CV Boot. " To give real service you must add something that cannot be bought or measured with dollars, and that is sincerely and integrity". His team lives this. I'm not sure why dealership didn't find these things, but I'm pissed for spending $150 at dealer.

    2012 Mini Cooper Countryman
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    Leslie4 years ago

    Hello Abhishek!

    Thank you for coming from far away. We appreciate your support.

    Best wishes from - MINI specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Nikolai Semenovich
    Nikolai Semenovich4 years ago

    I l live in Salem County, but heard good things about this niche MINI specialist shop. The service was very professional and I got a great deal on my overall service. Anthony walked me through the entire process and even showed me where my MINI needed attention prior to working on it. I wasn't sure what was needed, but I haven't had it serviced in over a year and the dealer was not an option for me -they're too expensive. I ended up getting engine leak fixed and clutch replacement and an overall diagnostic to prepare for future repairs. 5+ stars! Honesty goes a long way!! I'll be coming back.

    2012 Mini Cooper Cooper - S
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    Remi4 years ago

    Hello Nikolai!

    It was a pleasure taking care of your MINI. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Mullin
    Mullin5 years ago

    Went to Drew with engine issue. He was able to see that I needed a new coil and had it changed in a little over an hour. I feel very comfortable with him as he is no-nonsense and specialized in MINI.

    2014 Mini Cooper R59
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    Drew5 years ago

    Hello Mullin!

    We welcomes you to out MINI-Family of fine customers. Thank you.

    Best wishes from - MINI specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ben Elders
    Ben Elders5 years ago

    Out of warranty German car owners need to know that there is hope. There is a shop out there with real PROS, that live and breath German cars, they know it inside out, like the back of their hands. Knowing what they worth and how much they save you, they are very honest, will never take advantage of or exploit a customer.

    I took my baby there for front sway bar bushings replacement, after getting an crazy estimate at the dealer. I ended up getting a much better, much faster, much nice treatment.

    VERY IMPORTANT NOTE: When I asked if I can, Shawn, the general manager, escorted me into the shop to take a look at my Mini being fixed, which you will never-ever experience at the dealership.

    When I saw the bill, I had the biggest smile on my face, and all I could say is THANK YOU!!

    2013 Mini Cooper Paceman JCW
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    Shawn5 years ago

    Hello Ben!

    Thank you for sharing your experience. We appreciate your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Michella Hirsch
    Michella Hirsch5 years ago

    I have been a customer since Feb, 2017. They are cordial, take the time to really understand your concerns, and the shop simply has a professional vibe to it. There is usually soothing upbeat Jazz music playing in the background to project a calm environment. I am extremely particular about my vehicles and I am not at all surprised they have one week waiting just to get an appointment. It is well deserved!

    2012 Mini Cooper Cooper S
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    Remi5 years ago

    Hello Michella!

    Thank you for your continue...support!

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Gary Crotty
    Gary Crotty5 years ago

    I had problems with my MINI Cooper-S air conditioning. They checked it out and refilled the coolant, and put a dye in so I can check for leaks in a few weeks. Because I'm traveling to southern states which is hot weather. Also gave me an oil change and a checkup before my trip (5/5 starts) Sure! I will return.

    2008 Mini Cooper Convertible
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    Jessica5 years ago

    Hello Gary!

    We appreciate your support. Thank you.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Kim Hamingway
    Kim Hamingway5 years ago

    My Facebook friend of PhillyMini forwarded me a post of FREE synthetic oil change. FREE wipers, FREE fluid fill up and much more...special offers just for the MINI customers at Desi Auto Care. After reading the post, I was excited to visit them and also I was having Timing Chain rattling issue need to be diagnosed. On-board computer does not monitor chain condition. I had to get the roadside assistance from my insurance to tow the car to the shop. Sean found that that issue was a defective tensioner. Today new tensioner installed, I got FREE oil change and 20% discount from total repair bill -- WOW..! Car running better than ever. I'm a very happy Drexel student drives back to campus.

    If you're a MINI owner, don't miss special offers on their Facebook post. You'll save hundreds/thousands. Again, Facebook steered me in the right direction for amazing deals.

    Steered. Ha!

    2010 Mini Cooper Hardtop
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    Jessica5 years ago

    Hello Kim!

    We welcomes you to our MINI-family of fine customers. Thank you for taking time to review.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Glen Rosenblatt
    Glen Rosenblatt5 years ago

    Mini was having grinding noise issues and wasn’t starting. I called my uncle who is a mechanic to come look at it. He told me it was a German car-issue, he could not handle and to take it into Desi Auto Care. It was the best advice my uncle gave me. Not only did they find the problem. They gladly fixed the issue and I spent less dollars for the labor. Thanks-wouldn’t be driving without you guys

    2010 Mini Cooper Clubman
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    Jessica5 years ago

    Hello Glen!

    Thank you for sharing your experience. We appreciate your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Mary Gvili
    Mary Gvili5 years ago

    Had a major problem with my braking system. Sam was able to find an aftermarket part so that the repair was something I could actually afford. He is always willing to work with you and try to find solutions that works for everyone. They're just pleasant people even when I was freaking out with worry.

    2002 Mini Cooper S
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    Sam5 years ago

    Hello Mary!

    We appreciate your support. Thank you.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • John Vitanza
    John Vitanza5 years ago

    While I was driving from Philadelphia Airport to Kennedy Hospital my '03 Mini Cooper S made a noise and I pulled over onto shoulder. I tried restarting the car to move and it wouldn't move, seems like transmission quit on me or something...Looked online, found Desi Auto Care Mini Cooper Specialist. Ryan explained every step and answered all my questions.

    Ryan worked on my car and it was a phenomenal job! He showed me all the old parts that were taken out and what was causing the issues. He gives me 2 years/ 24,000 miles warranty on repair including labor and parts. For any work needed on German automobiles, these mechanics are good to go. Hey guys! Sorry for cutting into lunch time!

    2003 Mini Cooper 4 Cylinder
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    Ryan5 years ago

    Hello John!

    Your trust is our asset. Thank you for your support.

    Best wishes from - Mini Cooper specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Jaya Krishnan
    Jaya Krishnan5 years ago

    Simple as that: If he says it needs to be done, it does. In fact he has told me when I don't need work on my Mini Cooper- Clubman. Being very honest and transparent in the car service business is so rare. Knows his MINI's inside out. Top notch - I trust no one else.

    2008 Mini Cooper Clubman
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    Sam5 years ago

    Hello Jaya!

    Your trust is our asset. Thank you for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Sulpizio T.
    Sulpizio T.5 years ago

    I first took my Mini Cooper to Desi Auto Care in July for an "Inspection 2" aka major service in Mini Cooper parlance. Not only was the work done first class with all OEM parts, but the price of the service was very fair compared to other Mini Specialists. Second time brought the car last week for rear brakes, Catalytic Convertor and same deal.

    Both times, Rachael was friendly - courteous and even offered to drive me to an from the PATCO train station. And I have peace of mind knowing that this shop has built a solid reputation that's reflected not only Google, but also on Mini Cooper web forums.

    As long as i own out-of-warranty Mini Cooper, you're my mechanics!

    2016 Mini Cooper Mini Cooper Parlance
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    Rachael5 years ago

    Hello Ms. Sulpizio!

    Your trust is our asset. Thank you for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Louis Bovino
    Louis Bovino5 years ago

    I had the tires delivered to Desi Auto Care from TireTrack.com Leslie called me once they arrived and scheduled the install the next day. I dropped the car off and then they gave me a complimentary shuttle to the Route 561 in Voorhees to go to work. Everything went perfect and I couldn't be happier. This is my go-to Mini repair shop as they let me buy my own tires. Sam... keep up the great help to customers.

    2006 Mini Cooper Cabiro
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    Leslie5 years ago

    Hello Louis!

    It was a pleasure taking care of your Mini.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Carlos Longo
    Carlos Longo5 years ago

    Shawn is absolutely trustworthy! He used to service my 2011 BMW until it was totaled.

    And I have been bringing my wife's Mini Cooper to Desi Auto Care since Feb-2017 (recent job done: Failure of electric power steering pump and variable valve timing issues).

    Will get my E60 m5 tuned up in a first week of Dec. Ask for Sean!

    2013 Mini Cooper Hatchback
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    Shawn5 years ago

    Hello Carlos!

    Thank you very much for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Gina Duffy
    Gina Duffy5 years ago

    Needed to get everything checked off my endless to-do list. Also to discuss the problem with the plastic around my front light that kept coming off. I was previously told by MINI dealer that it would cost about $900-1000 to fix (including the parts&labor).

    I brought it to Sam and he quoted me at $237. His mechanic took time to check out my car and we scheduled. He told me that my car was intact and in that particular area everything was fixable. I also had a loose part by the door from opening/closing which he fixed while checking out my lights.

    I am a pretty 'gullible' lady when it comes to Mini repairs, and in this case I felt safe with my choice.

    2013 Mini Cooper PACEMAN
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    Sam5 years ago

    Hello Gina!

    Your trust is our asset. Thank you for your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Rudy Caruso
    Rudy Caruso5 years ago

    Last month Drew at Desi Auto Care fixed the coolant leak on my Mini. Price was fair. He showed me exactly where the leak was. Back again for some work-clutch replacement and a breather hose. Feels like brand new! I drive out of my way (not by a little either...) to visit these guys. Hands down for 2 yrs warranty on parts & labor.

    Plus, every year they donate to my charity of Cancer society! They care for you.

    -Rudy from West Chester, PA

    2009 Mini Cooper Clubmen
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    Drew5 years ago

    Hello Rudy!

    Thank you for your continue...support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Annetta Pearl
    Annetta Pearl5 years ago

    My car was leaking gas somewhere, as the odor of gas fumes was overwhelming in the cabin. After getting crazy quote from dealer I search online and found Sean and he did a great job diagnosing the issue, and keeping me updated. He even kept all the old parts, and thoroughly pointed out and explained why he had to replace them. I learned about o2 sensors, and other stuff that I've already forgotten. I would recommend Desi Auto Care to anybody in need of MINI service. Also, he was very fast. It was a fairly big job, and he had it done earliest.

    2007 Mini Cooper S
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    Sean5 years ago

    Hello Annetta!

    It was a pleasure taking care of your Mini.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Joe Garrigan
    Joe Garrigan5 years ago

    Power steering went out without warning, causing loss of control while driving, Mini dealer advised it was still drivable, but to be cautious due to lack of control/power steering. When parked, smoke began from under hood. I wasn't satisfied with dealer's answer (because he recently sold me this car and they choose NOT to take a responsibility) Called Desi Auto Care and Shawn advised me not drive vehicle, as it was a safety hazard. Once he done diagnostics, he walked me through all the repairs need to be done, gave some recommendations, showed me the condition of all the old worn parts and took the time to answer any question I had. I approved the job and very happy with outcome.

    2014 Mini Cooper Countryman John Cooper Works
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    Shawn5 years ago

    Hello Joe!

    We welcomes you to our Mini cooper-family of fine customers.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ignas Barkus
    Ignas Barkus5 years ago

    My Mini Cooper check engine light was on (thermostats was stuck on) and brake fluid was too dark. After I demonstrated my urgent need to get those fixed ASAP. Mike at Desi Auto Care made a promise to arrange their schedule and finish in 4 hrs. His prices are always 50% cheaper compared to dealer. Then my engine light was off and by testing it with a 650 miles trip, it has not given me any problems!

    2011 Mini Cooper Coupe S
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    Mike5 years ago

    Hello Ignas!

    Thank you for taking time to review. We appreciate your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Viggo Sjostorm
    Viggo Sjostorm6 years ago

    My car accelerating and pedal felt as if air pressure was released. Immediately after the pesky check engine light came on. Although I had trouble in the first and second gear but at least it was drivable.

    Took it to Ryan, who worked swiftly to figure out what the challenge was that kept triggering the light. Once diagnosed, he explored options for fixing it and suggested what he thought was best given cost consideration etc. He then fixed the issue, and I have no problems since.

    During repair they called me twice and one email to keep me updated. Also educated me about typical MINI problems solution to them.

    2010 Mini Cooper clubman
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    Ryan6 years ago

    Hello Viggo!

    We welcomes you to our Mini Cooper-family of fine customers. Thank you.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Sasha Ginzburg
    Sasha Ginzburg6 years ago

    Unfortunately a few weeks ago the key fob detached from the key ring without me noticing while i was crossing a road; once i realized i had lost one part of my key i traced my steps back and i was lucky enough to find it in the middle of the street. Few cars had run over it but for 10 days after this happen all three lock/unlock buttons were working just fine. One by one then slowly stopped working.

    When I went to Desi for headlight replacement, Rachael set me up with their locksmith who was specialized in this type of keys and saved me from expensive cost of dealer.

    Ask for Rachael, she is very helpful!

    2015 Mini Cooper Paceman-S
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    Rachael6 years ago

    Hello Sasha!

    Thank you for the sweet words! We appreciate your support.

    Best wishes from - MINI COOPER specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Aliyah White
    Aliyah White6 years ago

    It's my luck. After 60k miles things started to go wrong: Mini dealer told me I needed a new thermostat, sensor and other things...and wanted $1k ($985) for the repair. I said goodbye- and took it to an independent mechanic Desi Auto Care in Startford, and got the exact same job done for under $400. If you have the deep pockets then keep using dealer. Some times before dealer didn't cover my brakes while it was under warranty. I advise everyone about Extended Warranty offered by dealer-it's complete useless.

    2012 Mini Cooper Convertible
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    Desi6 years ago

    Hello Aliyah!

    We welcomes you to our Mini Cooper-Family of fine customers.

    Best wishes from - MINI COOPER Specialist independent local auto repair shop and German expert, Certified Mechanic, Imported maintenance service center

    and Yes! We're proud to be a female friendly auto repair shop.

  • Jake Calvert
    Jake Calvert6 years ago

    Used Mini purchased in January with few problems about service engine light ON, brakes making grinding noise and some dirty chemical leaking at bottom. Sean did not start replacing costly parts but he spreads good enough time to diagnose and only charge me when my repair is done. Also I fully authorized him to replace a costly fuel diagnostic pump but instead he took a closer look, found a crack in my exhaust and saving me serious amount of money by fixing the actual root cause.

    His team is great at scheduling time for you (even though his parking lot always packed with German cars), and he always walks you though repairs very patiently.

    2009 Mini Cooper S- Convertible
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    Sean6 years ago

    Hello Jake!

    We appreciate your support. Thank you very much.

    Best wishes from - MINI COOPER Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Faith Warner
    Faith Warner6 years ago

    Andrew even showed me another Mini that was on a lift to illustrate how the parts fit together, how they function and how they often fail. When I got it back then it was not the same car. It was a much faster, tighter steering, better sounding version!

    2014 Mini Cooper Roadster
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    Andrew6 years ago

    Hello Faith!

    We're pleased to hear good news. Thank you.

    Best wishes from - MINI COOPER Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Max Pitt
    Max Pitt6 years ago

    I recently had a pretty major list of repairs/replacements done to 2004 Cooper at Desi Auto Care. (Clutch, flywheel, control arm bushings, strut tower, super charger pulley, valve cover gasket...) Shawn was patient and answered many many...questions on phone before I committed to sending my car.

    2004 Mini cooper (Red)

    ---Max

    2004 Mini Cooper s
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    Shawn6 years ago

    Hello Max!

    Thank you for choosing us for major repair job.

    We still have your old parts waiting to be picked up by you.

    We appreciate your support.

    Best wishes from - MINI COOPER Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

  • Y.Ming
    Y.Ming6 years ago

    72k miles on Mini the clutch started slipping. Replacing the clutch is a ten hours job. PA Mini dealership's quote $5,520 for parts-labor. After having contacting a few different shops, I found Desi. They did the clutch job + replaced my rear brakes and brake fluid. The total bill was 65% of what Mini-PA had quoted me. Mechanic also showed me the parts they had replaced. also repair was covered by 2yrs/24k miles warranty, parts-labor included. car looked spotless when I picked it up.

    2008 Mini Cooper clubman
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    Desi6 years ago

    Hello Yang!

    Clutch failure is a common problem on some MINI-models.

    Our team was very happy to resolve this issue.

    Best wishes from - MINI COOPER Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

  • Anushka Pandit
    Anushka Pandit6 years ago

    At 115300 miles, I needed a reset on oxygen sensor codes after replacing a catalytic converter (that had the traditional broken weld). They reset it and evaluated the condition of my Mini. Very informative and customer oriented. I'm going to continue with them even though I live farther up Central/North jersey.

    2005 Mini Cooper S
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    Rachael6 years ago

    Hello Anushka!

    We appreciate you coming from far away.

    Thank you for your support.

    Best wishes from - MINI COOPER Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Oscar Sjoberg
    Oscar Sjoberg6 years ago

    My engine overheated and when trying to figure out where to repair my Mini, I called and talked to Desi Auto Care. they told me that they were pretty busy, and probably couldn't see it for a week. I asked if they could recommend anyone else, quickly they gave me a phone number for another shop #2.

    I called that shop #2, they were kind of jerks and dishonest, and when I asked shop #2 for a recommendation, they told me they DON'T do that (unlike the guys at DESI who were just trying to help me out).

    I decided a wait was worth taking it to DESI. Turn out the damage was pretty bad, they gave me assessment to fix. Repair was done on time. These guys are Mini lovers. I'm inclined to get another used Mini as my weekend car solely because I've found a mechanic I can trust.

    2009 Mini Cooper Mini John Cooper Works
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    Rachael6 years ago

    Hello Oscar!

    Thank you for your patience.

    We welcomes you to our MINI-family of fine customers.

    Best wishes from - MINI COOPER Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Natalya Mikhailov
    Natalya Mikhailov6 years ago

    I don't let anyone touch my car besides the dealers and Desi Auto care. I had my oil feed line to the turbo replaced by Desi and they did a great job. They are very knowledgeable about MINIs and answered all my questions. If you need MINI repairs, check them out. Tell Sean, that Natalya sent you.

    2004 Mini Cooper Model S
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    Sean6 years ago

    Hello Natalya!

    Thank you so much for your support.

    Best wishes from - MINI COOPER Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Ted Farago
    Ted Farago6 years ago

    I had been taking my R56 Mini to the dealership, which I know is overpriced, but I didn't want to risk an unknown mechanic. When I finally started the 1st round of major replacements (water pump, convertor etc) and was quoted at thousands by the dealer, I decided to shop around. These guys are really the only shop that seemed reputable enough to risk it and I'm so pleased that I did!

    The prices were much better than the dealer, and the service was much better. They gave me a more detailed explanation of each of my issues, and the were very thorough in the repairs. There are not as many cushy fringe benefits as the dealer, Desi Auto Care is definitely a Good++ Mini repair shop.

    2007 Mini Cooper R56 Cooper S
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    Rachael6 years ago

    Hello Ted!

    Thank you (and your cousin Barbara's family) for being our regular customer.

    We appreciate your support.

    Best wishes from - MINI COOPER German expert specialist imported Auto Repair Shop and certified Mechanic Maintenance Service Center.

  • Kristi Ann Love
    Kristi Ann Love6 years ago

    It's my first car and once my warranty expired, I'll admit, I was terrified of maintenance costs. But it started puttering when I would shift gears. Found online Desi Auto Care , they broke down every charge and explained why it was necessary. I even took my boyfriend with me because as a 23 yr young woman, I felt sure that they would rip me off (sorry mechanics, one bad apple spoils the bunch). They were amazing to explaining it all and only repaired what REALLY NEEDED. I just picked up my car and it feels as good as it did when it had 22 miles on it. The clutch is tighter, even my handling and braking feels like it has better reaction time. My go-kart is back to being a go-kart instead of a rattling hunk of material.

    2013 Mini Cooper Cooper Hardtop
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    Rachael6 years ago

    Hey Kristi !

    We're proud to earn your trust.

    Thank you for your support.

    Best wishes from - MINI Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Alexandra Weiss
    Alexandra Weiss6 years ago

    My mini has many problems since the day we bought it. I have always believed it was a LEMON, Mini dealer would not do anything about it, especially after the warranty ran out! Mid Aug. took my mini to dealer for some maintenance (power steering fluid...) and they quickly provided me with need to fix list of problems that--just had to be fixed immediately--Something did not seem right with the $4500 quote I received.

    So I took the car (and the list) to Desi - technicians thoroughly inspected the car and rules out many of the unnecessary/costly repairs, but told me which items really need to be fixing. For example, Mini said I needed to replace many of the oil o-rings and gaskets and Desi said that actually the dealer was careless in changing the oil and had spilled oil all over the engine compartment, making it appear that there was a leak. Im thankful for their honest opinion.

    2005 Mini Cooper Mini Cooper Hatchback
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    Rachael6 years ago

    Hey Alexandra !

    We welcomes you to our Mini-family of fine customers.

    It was a pleasure talking to you in the office.

    Thank You from - MINI Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Jeremy Ruffalo
    Jeremy Ruffalo6 years ago

    Love Shawn! Straight shooter, the real deal.

    You will not find anyone who knows more about Mini's than Shawn. He is cool, always helps his customers.

    I bought my Mini to him because it had warning lights due to broken brake sensor. He gave me ice-cold soda and pretzels while my mini was being repaired. He also trouble-shooted the speaker system in my car, while the other technician worked on the brakes. I was out of his in about 35 minutes.

    My advice, if you own Mini, visit him once (even though you do NOT need repair) You'll thank me.

    2010 Mini Cooper Cooper S
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    Shawn6 years ago

    Hello Jeremy!

    We appreciate your support.

    Yes! We love Mini and like to serve all Mini owners.

    Thank you from - MINI Specialist imported Auto Repair Shop and Expert German certified Mechanic Maintenance Service Center.

  • Vince Arterton
    Vince Arterton6 years ago

    I moved to NJ in March. When I lived in VA I had a very reputable MINI Dealership work on my car without issues. I expected the same quality service I received from my previous dealership to translate to the local MINI dealership in NJ.Unfortunately I have nothing good to say about them other than run for your MINI's life.

    I had a coolant leak on my 2012 MINI Cooper S, I was afraid to deal with them yet again. Upon researching shops I found Desi Auto Care. Sean is awesome. He was very helpful and provided so much information. Showed me all the parts that were replaced and sent me pictures of the process. I trust this shop with my Mini and I have nothing bad to say about them.

    2012 Mini Cooper Mini Cooper S
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    Sean6 years ago

    Hello Vince,

    Welcome to NJ!

    We welcomes you to our Mini-Family of fine customers!

    Thank you for your support.

    Best from - MINI Specialist imported Auto Repair Shop and Expert German certified Mechanic Maintenance Service Center.

  • Chloe O'Sullivan
    Chloe O'Sullivan6 years ago

    1st time here with scheduled appointment. Elliott quickly diagnosed a faulty radiator and lower radiator pipe - showed me where the leaks were coming from - and quoted me a fair price (lower than repairpal's minimum estimate). Picked up my car next noon and was shown the busted parts. Pure professional operation. They give me 2 years warranty on my "chick car" repair. I'm keeping my Mini forever, because it's easy to park.

    2008 Mini Cooper Clubman
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    Elliott6 years ago

    Hello Chloe,

    Yours is very clean and very well maintained MINI.

    We welcomes you to our Mini-family of fine customers!

    Thank you from - MINI expert specialist imported auto repair shop and German mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Vanessa Davis
    Vanessa Davis6 years ago

    I have been bringing my Mini here for almost a year. I had an experience where my car literally wouldn't run. I thought I was in for a very expansive fix. Turns out the vacuum hose separated itself from the manifold. I simply need a clip replaced. My total bill was $22. If they were a dishonest shop, this would have been the perfect time to take advantage of a customer.

    Half the time he tells me what my car needs, but suggests I don't do it for another 6 or 9 months. I believe honesty comes first with Sean. In this day, what is that worth?

    (Parts & labor included with two years warranty on all repairs.)

    DEAR OTHER SHOPS - please be aware this is the way to do business.

    2006 Mini Cooper S - Hatchback
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    Rachael6 years ago

    Hello Vanessa,

    We appreciate your support and we welcomes you to our shop!

    Thank you from - MINI expert specialist technician auto repair shop and German mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Fred (Jr.) Michell
    Fred (Jr.) Michell7 years ago

    2008 Mini Cooper S is manual and at 65k miles the clutch started slipping. On a Mini replacing the clutch is a 10 hours job. The Princeton Mini dealership quoted $5,640 for parts and labor. Now that's insane. I'll be taking my slipping clutch elsewhere thank you very much.

    After calling three different shops, I felt like I had found the right place. Shawn is knowledgeable and completely free of BS. He turned the clutch job around + replaced my rear brake and brake fluid. The total bill was 60% off what Mini dealer had quoted me.

    The car looked spotless when I picked it up. Shawn also showed me the parts they had replaced.

    2008 Mini Cooper Mini-S
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    Shawn7 years ago

    Hello Fred,

    Our team is proud to have a such a nice customer like you.

    Thank you from - MINI COOPER specialist auto repair shop & expert mechanic maintenance service center.

  • Nakamura Yamanouchi
    Nakamura Yamanouchi7 years ago

    Reason for going to Desi Auto Care was getting my driver's side motor fixed and for the 85K in my 2002 Mini. My car was already at 94K and Sean spent a good while (both on the phone and in person) helping me weighs my options between getting 85K vs 100K service - ended opting for 100K service. The prices are very reasonable - I called several places to compare.

    They also went the extra mile - they fixed a loose piece of plastic paneling on the passenger side of my car that was causing some very annoying wind noise. They also noticed that my airbag light was on (I had been ignoring it for months) and told me that it was actually an issue that is still under warranty (so I can get it fixed at the dealer for free).

    Boo for not being open on Sundays, but only a few blocks from Linden-wold PATCO Railway Station in case dropping off the car means you need to take the train.

    2002 Mini Cooper Supercharged Hatchback
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    Sean7 years ago

    Hello Nakamura,

    We welcomes you to our Mini-Family of fine customers!

    We apologies for not being open on Sundays.

    Thank you from - MINI COOPER specialist auto repair shop & expert mechanic maintenance service center.

  • Britney passalacqua
    Britney passalacqua 7 years ago

    I vacuumed under my seats and disconnected the wiring to do so, thus causing an obnoxious air bag light to come on. Called the mini dealership, who couldn't fix it until end of the next week. They quoted $275 (Just to diagnose)

    Mind you, it takes a solid 60 seconds to reset the alert.

    Called Desi Auto Care who got me in same day and fix it within 5 minutes of showing up. Sam even refused payment and happily offers me free snacks & drinks!

    Much better than being bent over by the dealership.

    2011 Mini Cooper Convertible
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    Sam7 years ago

    Hello Britney,

    We welcomes you to our Mini cooper family of fine customers!

    Thank you from - MINI COOPER specialist auto repair shop & expert mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.